Terms and Conditions
Terms and Conditions – Ailes
1. Introduction
Welcome to Ailes Hair Care. By accessing or using our website and purchasing our products, you agree to comply with these Terms and Conditions. Please read them carefully.
2. Products and Orders
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All products are described as accurately as possible.
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We reserve the right to limit quantities, refuse orders, or discontinue products at any time.
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Prices and availability are subject to change without notice.
3. Payment
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Payments are processed securely through trusted payment gateways.
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You agree to provide accurate and complete payment information.
4. Shipping and Delivery
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Orders are processed within 3–5 business days.
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Shipping times may vary based on location and carrier.
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Customers are responsible for providing a correct shipping address.
5. Returns and Refunds
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Returns and exchanges are accepted for all products except Ailes Hair Growth Oil due to its nature.
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Contact us within 14 days of receiving your order to request a return or exchange for eligible items.
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Returned products must be in original condition and packaging.
6. Product Use
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Our products are for external use only.
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Follow instructions for safe use.
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Keep out of reach of children.
7. Intellectual Property
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All content, logos, and trademarks on our website are the property of Ailes Hair Care.
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Unauthorized use of our content is prohibited.
8. Limitation of Liability
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Ailes Hair Care is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
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Our liability is limited to the purchase price of the product.
9. Governing Law
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These Terms and Conditions are governed by the laws of the United States.
10. Changes to Terms
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We may update these Terms and Conditions at any time. Updates will be posted on this page.
Contact Us
For questions regarding these Terms and Conditions, please contact us at:
Email: jhoanne@ailesdream.com
Phone: 8019008701
Effective Date: 9/12/2025